Systems Administration is what you have to arrange in advance to ensure continuation
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CalidCo's offering encompasses all of the necessary services to ensure your advanced Web solutions or enterprise applications are rapidly implemented and properly maintained. CalidCo has certified engineers who provide complete installation, configuration and on-going maintenance of your web-based or enterprise applications. At CalidCo, managed services are our core competency, so that you focus on your applications and web content.
System Administration Services*
With Web applications, you receive all of the management services required to deploy and maintain your web-based and enterprise applications. CalidCo professionals complete the installation, configuration and testing using a "lights out" build process that ensures consistency and efficiency. For high traffic sites, our engineers provide installation, configuration and testing of performance enhancements and fault-tolerant devices such as load balancers, caching engines and clustering solutions. Once your application is operational, experts perform on-going troubleshooting, diagnosis and resolution for system errors and performance issues.
Documentation of the Existing Systems Environment
Technical documentation will contain detailed information about the hardware configuration, operating system setup, patch levels, file systems and disk partitions.
Systems architecture documentation will contain network related information such as IP setup, name resolution setup/strategy, file sharing setup and policies, server functional specifications, and inter-system communications.
Operating System Administration Services
CalidCo provides software services for all versions of Microsoft server software. CalidCo manages your software infrastructure from installation and configuration through on-going maintenance, ensuring the highest levels of performance and minimizing downtime. CalidCo certified professionals complete system installation, configuration and testing using a "lights out" build process that ensures consistency and efficiency. CalidCo software professionals perform on-going troubleshooting, diagnosis and resolution for system errors and performance issues. CalidCo ensures that your servers are kept current by applying security patches, service packs, and hot fixes as needed.
Troubleshooting of Issues as Required
Specific corrective actions to deal with systems issues
Operating system tuning to improve performance
Detection and correction of operating system issues as required by the installed software applications
Platform Administration Services
CalidCo's support staff is comprised of experts proficient in various hardware troubleshooting, problem diagnosis and resolution. Our staff provides complete installation, configuration and testing of your environment. Once operational, CalidCo provides maintenance in partnership with equipment manufacturers and third-party service providers.
Security Administration Services
CalidCo provides full security administration of your applications, including security patch notification, evaluation, and deployment. CalidCo consistently monitors and reviews customer environments for security vulnerabilities and threats. Security vulnerabilities or threats are identified and assessed, and then appropriate action is taken.